At Sydney Private Eye, your privacy and confidentiality are of the utmost importance to us. We are committed to ensuring that your personal information and any investigation details are handled with the highest level of care and security.
1.Collection Of Information
We collect only the necessary personal information required to conduct your investigation. This may include your contact details, relevant case information, and any other data provided by you to facilitate the investigation.
2. Confidentiality
All information shared with Sydney Private Eye during the course of your investigation is treated as strictly confidential. We do not disclose any details to third parties without your explicit consent, except where required by law.
3. Report Delivery
Upon completion of your investigation, and the full amount owed is paid with cleared funds, a detailed report will be provided to you through your preferred secure method of communication. Once you confirm that you have received and reviewed the report, we will proceed with our data deletion process.
4. Custom Requests
We cater to specific client needs, and if you require a report with no reference to our agency, we will ensure that all documentation provided is devoid of our logos, contact information, or any other identifying details.
5. Data Deletion
To protect your privacy, all information related to your case, including the report, your personal details, and any other associated data, will be permanently deleted from our systems within 48 hours or less after you confirm receipt of the report.
6. Client Responsibility
We advise our clients to securely store their copy of the report, as we will not retain any backups or copies after the deletion process is completed.
7. Ongoing Privacy Commitment
Even after the deletion of your data, Sydney Private Eye remains committed to maintaining the confidentiality of your case and any information you have shared with us.
By engaging our services, you acknowledge and agree to this privacy policy. If you have any questions or concerns about how your information is handled, please feel free to contact us.